Terms and Conditions

Last updated: April 16, 2024

At AicodePro, we are committed to providing our customers with exceptional service and high-quality software solutions. We understand that sometimes things don’t go as planned, and we want to ensure you are fully satisfied with your purchase. If you are not entirely satisfied with your subscription, you can return it within 7 days of the purchase date for a full refund.

Eligibility for Returns

  • The return request must be initiated within 7 days of the purchase date.
  • The subscription must not have been utilized beyond the standard usage for evaluation purposes.
  • Proof of purchase, such as an order confirmation email or receipt, must be provided.

How to Initiate a Return

If you wish to return your subscription and receive a refund, please follow these steps:

Contact Our Support Team

  • Email our customer support team at support@aicodepro.com with your order details, including your name, email address, subscription plan, and the date of purchase.
  • Alternatively, you can contact us through our support portal on the AicodePro website.

Verification of Your Return Request

  • Once your return request is received, our support team will verify the details and confirm your eligibility for a refund.
  • You may be asked to provide additional information or clarification to process your request effectively.

Approval and Processing

  • Upon approval of your return request, we will process your refund to the original payment method used for the purchase.
  • Refunds are typically processed within 7 business days, but please allow additional time for the refund to reflect in your account, depending on your financial institution.

Conditions and Exceptions

  • Non-Refundable Items
  1. Certain promotional or discounted subscriptions may not be eligible for a refund. Please review the terms and conditions of such offers at the time of purchase.
  2. Add-on services or third-party integrations purchased along with the subscription may have separate return policies.
  • Partial Refunds
  1. In some cases, partial refunds may be issued if the subscription has been used beyond a reasonable extent for evaluation.
  • Technical Issues
  1. If you are experiencing technical issues with the service, we encourage you to contact our support team before requesting a return. Our team is available to assist you with troubleshooting and resolving any problems.

Customer Satisfaction

At AicodePro, customer satisfaction is our top priority. We continuously strive to improve our services and ensure that our customers have a positive experience. If you have any feedback or suggestions on how we can enhance our offerings, please do not hesitate to share them with us.

Contact Information

  • Email: support@aicodepro.com
  • Address: B-312, OEX Tech Solutions Pvt Ltd, NOIDA ONE, Noida Sector-62, 201309 IN
  • Phone: +91 8130376767

Changes to This Return Policy

We may update our return policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this policy will be posted on this page with an updated effective date. We encourage you to review our return policy periodically to stay informed about our policies and procedures.

Thank you for choosing AicodePro. We value your business and are dedicated to providing you with the best possible service.